Plumbing Surveying and Water Testing Services in Madison, WI

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Residential & Commercial Plumbing Inspections in Madison

We offer comprehensive plumbing surveys and inspections, including Cross Connection Control surveys, ensuring your property’s plumbing is safe, up to code, and protects the quality of Madison’s drinking water.

Types of Plumbing Surveys Offered

Residential Plumbing Surveys in Madison, WI

Comprehensive plumbing inspections for Madison homeowners.
Includes Cross Connection Control Survey to check for backflow prevention devices at faucets, hose bibs, toilets, irrigation systems, and more.
Residential homes may be eligible to be inspected for free as part of the water meter replacement program (if applicable).

Commercial Plumbing Surveys in Madison, WI

Tailored for businesses and commercial buildings in Madison, ensuring compliance with local plumbing codes and Cross Connection Control requirements.
Commercial properties are required and mandated to hire a licensed plumber or cross connection inspector for regular inspections every 2 years.

Cross Connection Control Surveys for Madison Homes and Businesses

Highlight the necessity of Cross Connection Control Surveys for all properties receiving city water, which helps prevent backflow of hazardous substances into the drinking water supply.

Cross Connection Control Program Explained

What is a Cross Connection Control Survey?

A Cross Connection Control Survey is an essential inspection to ensure that every point of water use on your property is properly protected from backflow. Backflow is a dangerous condition where water from a non-potable (unsafe) source can flow back into the clean water supply, compromising the safety of your drinking water.

Why is Backflow Prevention Important?

Backflow can occur when there’s a sudden change in water pressure. For example, if a nearby water main breaks and creates negative pressure, it can cause contaminants (like fertilizer or hazardous chemicals) to siphon back into the clean water supply.

This is why backflow prevention devices, such as check valves or air gaps, are crucial to protect your family’s drinking water from harmful substances. Learn more about our Backflow Testing services. 

The Wisconsin Department of Natural Resources (WDNR) Requirements:

The WDNR mandates that local utilities, including the City of Madison, implement the Cross Connection Control Program to ensure water safety.
The City of Madison has adopted specific ordinances requiring residential, commercial, and industrial properties to complete cross connection surveys regularly.

Frequently Asked Questions (FAQ) about Water Surveying:

A Cross Connection Control (CCC) Survey is an inspection conducted to identify any actual or potential connections between the public water supply and sources of contamination or pollution within a property’s plumbing system. In Madison, this survey is mandated to safeguard public health by preventing contaminants from entering the drinking water supply. The City of Madison’s Water Utility oversees this program to ensure compliance with state regulations and to maintain the safety of the water system.
Backflow is the unwanted reversal of water flow in a plumbing system, which can occur when there is a sudden drop in water pressure. This reversal can lead to contaminants being drawn into the clean water supply, posing significant health risks. Common causes of backflow include backsiphonage, where a drop in supply pressure creates a vacuum that pulls contaminants into the drinking water, and backpressure, where elevated pressures from sources like boilers force contaminated water back into the public system.
In Madison, the Water Utility conducts Cross Connection Control Surveys for residential properties when water meters are replaced, typically every 15 to 20 years. These inspections are coordinated with the meter replacement program and are generally provided at no additional cost to the homeowner. However, for commercial and industrial facilities, inspections may be scheduled more frequently based on the facility’s risk level, and it’s advisable to contact the Madison Water Utility for specific details regarding any potential fees.

The frequency of CCC surveys in Madison varies based on the type of property:​
Commercial (High Hazard) & Industrial: Inspected every 2 to 3 years.​
Commercial (Low Hazard): Inspected every 6 to 8 years.​
Residential: Inspected every 15 to 20 years, typically during water meter replacement.​
These intervals are established to ensure ongoing protection of the public water supply.

Improper installation of a backflow prevention device can lead to serious health hazards, as it may fail to prevent contaminants from entering the drinking water supply. This failure can result in waterborne illnesses and compromise the safety of the water system. It’s crucial to have backflow prevention devices installed correctly and maintained regularly to ensure they function as intended.
Yes, businesses in Madison are required to undergo Cross Connection inspections. The frequency and scope of these inspections depend on the potential hazards associated with each business. It’s important for business owners to coordinate with the Madison Water Utility to schedule inspections and ensure compliance with all necessary regulations.
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